Emergency Vet Contact Call Centre Jobs, Scotland | Vets Now

Emergency Contact Centre

Emergency Contact Centre

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The contact centre is the first touch point for concerned pet owners during their time of need, ensuring the client is offered the opportunity to visit one of our many Vets Now clinics across the UK for reassurance and veterinary guidance.

In this role, it will be your responsibility to guide the client through their journey and provide the best information possible for their individual situation. You’ll be supported by team leaders and our team of veterinary nurses who are always on-hand to provide clinical guidance.

Due to the nature of the calls, it’s important you are able to communicate effectively in a calm and reassuring tone even under pressure. You’ll also be someone who thrives on being part of a close-knit team, enjoys building rapport with others and working in a fast-paced and ever-expanding business.

In return, you’ll get to work in a friendly, welcoming environment that brings different challenges every night (and day) and alongside colleagues who are committed to giving people and their pets the care and support they deserve when they need it most. If we sound like the kind of company you’d like to be part of take a look at the vacancies section to see if we have any suitable openings for you.

Contact our recruitment team

If you would like to discuss any of our call centre roles, call our recruitment team on 01383 841181 or for more information email recruitment@vets-now.com.

Emergency Contact Centre

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Call our recruitment team for a chat

Our recruitment team are ready and waiting to help with any of your enquries.

Our recruitment team are ready and waiting to help with any of your enquries.

Call now on: 01383 841181

Started doing locum shifts and is now working as a district vet

Richard White, District Vet

I started doing some locum shifts for Vets Now and then I applied for the role of senior vet surgeon in the Middlesbrough clinic. It was great that from day one I could make my own decisions and manage my own team. For the past six years I’ve been working as a district vet, with even more responsibility for the clinics in my area but still maintaining a good degree of hands-on clinical work.

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