Weekend OutOfHours Triage Nurse, Jobs, Scotland, Telephone Triage Centre

Weekend Out-Of-Hours Triage Nurse - Telephone Triage Centre

Veterinary Nurse

  • Job Ref: 12954
  • Posted on June 12th 20172017-06-12
This vacancy is no longer advertised

Weekend Out-Of-Hours Triage Nurse - Triage Contact Centre, Dunfermline

Total Salary Package up to £5,200 DOE

You’ll never be alone at Vets Now

Our Contact Centre is the first touch point for concerned pet owners and works alongside our network of emergency clinics and speciality hospitals Vets Now are located across the UK to ensure that we can offer the best emergency and critical care in the country. Whether its sharing best practice or seeking advice on a particularly complex case, you will never be alone at Vets Now.

Your career

As a Triage Nurse in our Contact Centre you will be responsible for assisting a team of call handlers, in providing pet owners with guidance and appropriate next step recommendations. You will work closely with the shift supervisors to deliver excellent customer service to our clients, liaise with our clinic teams and be on hand to discuss more detailed cases with pet owners.

Essentially this is a clinical role in a non-clinical environment. Use your clinical knowledge to provide immediate reassurance and assistance for our clients at the time they need it most.

Your opportunity

We are looking for qualified, RCVS registered nurses who have a minimum of one-year post qualification experience working in a practice.  Exposure to OOH or emergency and critical care is mandatory. You should be able demonstrate strong coaching and mentoring skills, with the ability to prioritise and plan on your own.

Exceptional client care skills are required, along with a good telephone manner and the ability to communicate clearly and effectively.  We are looking for a Triage Nurse to work 2 in 4 weekends.  Our open hours are from 07:45 on weekends and closing at 01:00.  Shift times will be within these hours.

Delivering High Standards

With 55 clinics across the UK and Northern Ireland our Contact Centre is the start of every client’s journey with Vets Now and being a Triage Nurse means you are key to helping provide the highest level of patient care and drive home our high standards in client care.

Make the leap. Be the best. Now

Apply for this job

Call James to talk about the role

Our recruitment team are ready and waiting to help with any of your enquries.

call now on: 01383 841181

Why Work at Vets Now?

Rewards and benefits

As part of the Vets Now team your package will include RCVS membership, EVECCS and IVECCS membership, VDS cover and access to a contributory pension scheme.

Exciting caseload

Working in emergency means no two shifts are the same. You'll see a wide and diverse caseload that will give you the opportunity to use all of your clinical skills.

Owned and run by vets

Vets Now was established by our chairman Richard Dixon, a vet who wanted to help the profession by meeting the growing demand for out-of-hours emergency care. We still put the profession at the heart of everything we do.

Career development

No matter what stage you’re at in your career we’ve got the openings that will help you grow and develop. Whether you want to expand your clinical skills or move into a management role we will support you.

CPD and training

You'll receive a generous CPD allowance and access to one of the most innovative training programmes in the profession. Our team of emergency and critical care specialists shape our clinical training and every year we host the UK’s largest ECC congress.

Working out of hours

We look after our teams, no matter what time of the day or night they work. Working out of hours will give you the opportunity to spend your days doing the things that fit in with your lifestyle.

Read more about the benefits